OTA Commission Reconciliation
Comparing reservations received from online travel agencies (OTAs) is quite a time-consuming process (OTA Commission Reconciliation). It takes several hours of work for a hotel employee to check each booking and compare it to online travel agency data.
Too often, due to lack of time, the hotel employee ignores this process which leads to quite large financial losses.
Automatic comparison function – the system automatically checks canceled reservations, no-show, reduction of reservations within a minute with just one button – was added to Hotel management system of ODISSIA PMS together with Booking.com and Expedia.com.
This process provides:
- Elimination of human errors
- Avoidance of extra payment to online travel agencies (booking.com and expedia.com)
- Saving time and increase in profit